What is ServEase?
Overview of ServEase for service businesses — booking, teams, payments, and customer self-service.
ServEase is an operations platform for businesses that sell bookable services — salons, clinics, studios, repairs, lessons, and similar.
What ServEase does
| Area | You can |
|---|---|
| Booking | Take appointments online and in the admin calendar |
| Teams | Organize employees, teams, skills, and schedules |
| Customers | Store profiles, receivers (who the service is for), and history |
| Payments | Charge through gateways; track transactions and refunds |
| Self-service | Offer a customer portal and embeddable widgets |
| Reporting & analytics | A Dashboard and Basic Reporting summaries on every plan; detailed operational and financial reports on Growth and Scale |
Who uses ServEase
- Tenant admins — configure the business, services, and staff (this documentation).
- Employees — view their calendar and bookings in the employee portal.
- End customers — book and manage appointments in the customer portal.
Plans at a glance
| Plan | Best for |
|---|---|
| Starter | A complete booking product: booking, customers, payments, customer portal, discount codes, calendar integrations, Dashboard and Basic Reporting |
| Growth | Professional control: promotions, tiered and quotation pricing, questionnaires and skills, Service Vouchers, accounting integrations, advanced reporting, branding |
| Scale | Extensibility and support: full API and Webhooks (including Zapier) and priority support |
See Billing and pricing for fees and trials.
How ServEase is organized
Each workspace (tenant) has its own database, settings, and branding. Your data is isolated from other ServEase customers.
Customer portal customization — the customer portal and booking widgets are part of every plan. Growth and Scale add full branding and layout customization.