What is ServEase?
Overview of ServEase for service businesses — booking, teams, payments, and customer self-service.
ServEase is an operations platform for businesses that sell bookable services — salons, clinics, studios, repairs, lessons, and similar.
What ServEase does
| Area | You can |
|---|---|
| Booking | Take appointments online and in the admin calendar |
| Teams | Organize employees, teams, skills, and schedules |
| Customers | Store profiles, receivers (who the service is for), and history |
| Payments | Charge through gateways; track transactions and refunds |
| Self-service | Offer a customer portal and embeddable widgets |
| Reporting & analytics | Operational and financial reports for your business (Growth and Scale plans) |
Who uses ServEase
- Tenant admins — configure the business, services, and staff (this documentation).
- Employees — view their calendar and bookings in the employee portal.
- End customers — book and manage appointments in the customer portal.
Plans at a glance
| Plan | Best for |
|---|---|
| Starter | Small teams starting with booking, calendar, customers, and basic payments |
| Growth | Automation, discounts, integrations, advanced reporting, branding |
| Scale | Full API access and priority support |
See Billing and pricing for fees and trials.
How ServEase is organized
Each workspace (tenant) has its own database, settings, and branding. Your data is isolated from other ServEase customers.
Customer portal customization — Starter uses the default portal experience. Growth and Scale unlock full branding and layout customization for the customer portal and related widgets.