Profile and security
Manage your admin password, security options, and personal account settings.
Settings → Profile & Security is where each admin manages their own login — not workspace-wide business settings.
Profile information
Use this section to update:
- Name and contact — first name, last name, email, and phone
- Avatar — profile photo shown in the admin app
- Personal locale and timezone — how dates, times, and language display for your account (separate from workspace defaults in General settings)
These preferences apply only to you. They do not change customer-facing portal defaults for the business.
Security settings
Use this section to protect your account:
- Password — change your sign-in password (current password required)
- Two-factor authentication (2FA) — enable an authenticator app (TOTP) for an extra sign-in step
If you lose access to your authenticator, contact your workspace admin or ServEase Support.
Who should use this tab
- Tenant admins — full workspace access; use this tab for personal credentials.
- Employees invited to the admin app — same tab for their own password and security.
Workspace-wide options (languages, gateways, subscription) live under other Settings tabs. See General settings and Users and accounts.