ServEaseDocumentation

Discounts and promotions

Discount codes, special discounts, multi-booking tiers, and service Offer configuration.

Settings → Discounts centralises reusable promotion tools. Each type has its own sub-tab:

Sub-tabPurposeGuide
Discount codesPromo codes entered at checkoutDiscount codes
Special / circumstanceStudent, veteran, partner-style offers with customer instructionsSpecial discounts
Multi-bookingTiered discounts by receiver countMulti-booking discounts

Advanced discount features require a Growth or Scale plan. Starter tenants may not see all discount menus.

At checkout the system applies only one discount — the best eligible offer for that booking. Discounts are not stacked together.

Service wizard

Many discounts are attached per service in the wizard Offer step:

  • Link special or multi-booking sets and customise tiers for that service
  • Discount codes stay managed in Settings but apply at checkout when valid

Trial sessions in Offer reduce price for a customer’s first booking — separate from the three Settings tabs.

Reporting

Discounted amounts appear in booking and transaction reports when charges reflect the adjustment.

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