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Teams and employees

The Teams page — departments, teams, employees, stats, and filters.

Open Teams in the sidebar to manage Departments, Teams, and Employees on one page with tabs.

Staff structure: Department → Team → Employee.

Summary cards

The top section shows organisation metrics for the selected period, such as:

  • Total teams and employees
  • Top team or utilisation highlights (wording varies by data)

Use period pills to compare intervals.

Departments tab

Departments group teams (for example Salon, Mobile unit).

Add a department

  1. Open Teams → Departments.
  2. Click Add department.
  3. Enter name and optional description.
  4. Save.

Filters

  • Search by name
  • Team size bucket
  • Description present or absent
  • Sort and pagination

Open a department row for department detail.

Teams tab

A team delivers services at locations and links to service Delivery and Availability.

Add a team

  1. Open Teams → Teams.
  2. Select a department (required before other filters apply).
  3. Click Add team.
  4. Assign members and set business hours.
  5. Link the team to services in the service wizard.

Filters

  • Department (required for name search)
  • Team name
  • Sort and pagination

Open a team for team detail.

Employees tab

Each employee is a staff record that can log in (admin or employee role) and appear on team rosters.

Add a new employee

  1. Open Teams → Employees.
  2. Click Add new employee.
  3. Enter profile details, role, and contact information.
  4. Assign to teams and set skills where configured.
  5. Save — the employee can receive login credentials per your onboarding process.

Filters

  • Search
  • Position, role, status
  • Skill
  • Sort and pagination

Open an employee for employee detail.

Availability

Team business hours define when slots can generate. Employee time-off blocks individual availability even when the team is open.

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