Employee detail
One staff member — profile, role, skills, and schedule.
Open an employee from Teams → Employees to view or edit their staff record.
Profile
- Name, contact details, and role (admin, manager, staff, etc.)
- Login status — whether they can access admin or employee tools
- Department and team memberships
Skills and eligibility
Where configured, skills or service eligibility restrict which offerings this employee can perform.
Schedule
- Business hours inherited from teams
- Time-off blocks that remove availability on the calendar
Add employees
New staff are added from Teams → Employees → Add new employee (not a separate invite-only flow). See Teams and employees.