Employee detail
One staff member — profile, role, skills, and schedule.
Open an employee from Teams → Employees to view or edit their staff record.
Profile
- Name, phone number, and role (admin, manager, staff, etc.)
- Login status — whether they can access admin or employee tools
- Department and team memberships
An employee's login email address cannot be changed from their profile in the admin app — only the employee can change it, from their own account settings. This protects their shared login identity if they work with more than one ServEase business.
Skills and eligibility
Where configured, skills or service eligibility restrict which offerings this employee can perform.
Schedule
- Business hours inherited from teams
- Time-off blocks that remove availability on the calendar
Add employees
New staff are added from Teams → Employees → Add new employee (not a separate invite-only flow). See Teams and employees.