ServEaseDocumentation

Locations overview

Venues, on-site areas, and remote delivery for services.

Locations lists the places your business books against. Enable types under Settings → General → Capabilities before they appear in service setup.

Location types

TypeWhat it isGuide
VenueA fixed place you operate — shop, clinic, studioVenue
On-siteService at the customer’s address (coverage areas and travel rules)On-site
RemotePhone or video — no visit to your premisesRemote

Enable Venue, On-site, and Remote under Settings → General → Capabilities before they appear when creating locations and services.

Why locations matter for booking

  • Venue hours and address constrain slot availability for in-house services.
  • On-site applies travel radius, coverage rules, and travel defaults.
  • Remote uses team availability without a street address.

Misaligned team hours, venue hours, or on-site coverage is a common reason customers see no available slots.

Manage locations

See Manage locations for create, edit, and delete steps.

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